Great hat. Shipped on time. Highly recommend
The hat was a great surprise, and everyone absolutely loved it! And I would like to thank Foam Party Hats for making my husband's hat at the eleventh hour. It was a custom hat and they created it and they even sent it so that I would receive it for his birthday! Thank you again, you are much appreciated! A special shout out to Zad!!!
I had a custom cake had made on short notice for my husbands 40th birthday. Y’all knocked it out of the park. People were buying him drinks all night!
I requested the following 5 custom items for this hat: 1) Red Wine Bottle (that says "California"), 2) Golden Gate Bridge, 3) Italy (or the Italian Flag), 4) Glass of Champagne, 5) Grapes
Yes - it's a lot of items, but I ordered it in mid-October for an early December event and hoped that would allow for enough time to make something special.
After placing the order, I heard nothing - so I contacted the vendor on November 28th and asked for a refund (I assumed the order had been lost). I was very surprised to get a response that the hat would be sent out the next day, via Fed Ex, with no shipping charge.
But I was underwhelmed....there was a red wine bottle (it didn't say "California") and a glass of wine, but there was a paper print out of a cartoon of the Golden Gate Bridge and another paper print out of a cartoon of a map of Italy. And no grapes.
It sounds silly, but this was a $100 hat, in honor of a 90-year old person, and was supposed to be special and represent his life work. It looked like a last minute job. A guest asked if one of the grandkids had made it.
Anyway, I'm very disappointed at the lack of communication and the end-result. I won't be recommending or using this company again.
Our products are handmade with love in Houston, Texas. At Foam Party Hats we believe our hats help bring a new joy and excitement to the traditional party. Give your next Party a new life and rediscover your youth with Foam Party Hats.
We understand that buying things online can be scary with companies not staying true to their customers so we go the extra mile to keep you satisfied. If you bought something from us and feel that it is not for you, don`t worry. Just send us an email at email@example.com and one of our customer support representatives will reach out to you to make it right.