The original wig I ordered was way too big, it falls down over my eyes so I don’t think I can wear it, but their customer service is making it right for me by allowing me to return it and I am also able to order a different style.
Dear Dee,
We're sorry to hear that the hat didn't fit due to its size. We can adjust the size for you and make it smaller. Typically, our hats are one-size-fits-most, with a circumference of around 21-22 inches and a stretchy material.
Please let me know your head circumference in inches, and we can arrange for a replacement with the correct adjustments. Additionally, we will provide a return label so you can return the original hat to us.
Let me know if this solution works for you.
Best regards,
Zad
Love the giant Captain’s hat! ⚓️
This is going to be a hit on the cruise ship 🛳️ on Halloween. 🎃
Ordered five Giant Cowboy Pride Hats for promotional prizes during the month of June. The fun, festive vibe they bring was so popular, people were lining up to try and win one. Should have bought twice as many. 12 out of 10!
We needed an updated look for our live trivia events and the custom hat we got from Foam Party Hats was exactly what we were looking for. Everything about them was just the way we pictured it even down to the fonts and the placements. They even went above and beyond by adding shimmery aspects to some of the words, making it stand out better. Foam Party Hats will be the only place BIG Hat Entertainment gets their promotional hats going foreword.
Well some are hilarious! We can’t wait for our 4th of July party. We will be a hit for sure!
My friend coaches a swim team (swamp rats) and the rat foam hat was a hit!!! Thanks for getting it to me in time
They were wonderful!!!! Was concerned that they would lose their shape in the box but just after a few minutes they regained their shape! The guest loved them!
All I can say is under less than ideal circumstances they delivered. We received the hats in time for our event and they were great. Thank you.
These hats are amazing! Everyone who wears one of these hats begins to smile. I love them.
This company is amazing. They truly go the extra mile for their customers and work really hard to make sure they're happy! I've ordered from them 3 times now and every experience has been beyond exceptional. They're products are fantastic and their customer service is second to none. I look forward to ordering from them again.
Imagine the joy of opening the box of foam hats and taking each one out of its protective plastic! Each one was better than the last. The hats are so creative and fun. We laughed just trying them on ! This bundle is perfect for a group. No two the same !
Thank you for working with me and making my custom color foam hat! I love it and am excited to wear it soon. Very funny hat.